What Our Customers Are Saying
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Lisa Baumgardner, Abingdon VA, 81821
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I must apologize first for not sending this much earlier but things have a way of getting pushed back. This is for my brother-in-law's experience. I would give the service department 6 stars if possible. Jerry Conway is amazing as I have found from previous dealings. Jerry needs a pay raise because of his outstanding service to customers.
Micheal Phipps, Abingdon VA, 11272019 -
Had some damage to my RV and had first went to a dealer that is somewhat close to Crowder (who shall remain nameless) but it did not appear that my business was something they really did not evidently need so I went to Crowder. Boy that was lucky. They are first rate in everything. I could not have asked for a better experience especially from Jerry. I will recommend Crowder over nameless every time.
Mike Phipps, Abingdon VA, 04142019 -
Great experience. Our 1st experience to work these people. Friendly, knowledgeable, helpful people. Got a good trade-in amount and are very happy with our new camper.
Betty David Hay, Greeneville, TN -
We bought our Sunset Trail in 2016. As with all campers it had a few minor adjustments. We have been so pleased with the staff in parts and service. Jerry Conway has been so efficient in all of our dealings with him. He is a super nice employee and always goes the extra mile. Also Al in the service department is unbeatable. He too has always been so helpful and always makes sure the repairs are good. Thank you for your super staff.
Gary and Debbie Harvey, Wytheville, VA -
On 24 February at Lakeview RV Park, I discovered that my hot water heater and refrigerator were not working. The lady in the office of Lakeview RV park recommended that I go to to Crowder RV.Going to the Service Desk at Crowder's, I discovered that there were no technicians available as it was on a Saturday. However, I was about to experience the most helpful and professional assistance that perhaps I have ever experienced.Justin was at the Service Desk. After informing me that no technicians were available, Justin performed incredible service. He called four local mobile repair technicians. As I recall, two were not working on Saturday an there was no answer at two calls.\Justin then called the RV service next door to Crowder's. Same story, no technicians on Saturday. Justin then proceeded to call just about every RV Sales/Service in the area, working his way out from Crowder's. He eventually contacted Tri-Am RV Center in Bulls Gap, TN. It just happened that Tri-Am had a RV technician working that Saturday, getting an RV ready for a Monday delivery.Tri-Am is located just I-81, along my planned route. The issues with my RV were minor, quickly fixed and I was on my way.I cannot express my admiration and respect for Justin. He is a valuable employee. Justin, I imagine builds confidence and respect for Crowder's Service Department. He is a true service professional. Crowder's is so fortunate to have Justin as a member of its service team.Please convey to Justin, my sincere thanks and gratitude for so abley helping me to allow me to continue my trip with minimum delay.Sincerely,
William DerryberryWilliam Derryberry, Locust Grove VA 22508-5137, 03252018 -
My experience at Crowder was as unstressful as it could possibly be. The friendly atmosphere was second to none. I was proud to see Christ at your dealership. Romans 8:28
Thomas Bennett, Erwin TN, 7-10-2017 -
Amazing experience. Kevin was informative and helpful. Kim answered so many of our financing questions with ease. John explained everything about our camper and taught us so much.
Ronda Joe Johnston, Johnson City TN, 7-10-2017 -
Very friendly people. Easy to talk to.
Donald Brenda Woodruff, Abingdon VA, 6-29-2017 -
People are wonderful! All the people are friendly and really care about their customers.
Dina Mumpower, Bristol TN, 6-27-2017 -
It was the best experience ever, and we cannot thank you enough.
Rodney Lisa McNulty, Cedar Bluff VA, 6-24-2017 -
Kevin evaluated our needs and suggested the model that was perfect.
Charles Laurel Pippin, Bristol VA, 6-23-2017 -
Your service is why we came back. Good to be back home.
Jackie Needham, Mount Carmel TN, 6-21-2017 -
We really liked how your campers are presented with electric on, identification of floorplan type on the end, etc.
Paul Harrie, Jonesville VA, 6-20-2017 -
Excellent experience! We've used Crowder RV for many years.
Carol Perkins, Cookeville TN, 6-20-2017 -
Great experience. Listened to what i wanted in a trailer.
Scott Bing, Bassett VA, 6-20-2017 -
A excellent group of people to help you in all your needs for a camper.
John Stanley, Duffield VA, 6-17-17 -
The best experience in purchasing a camper from visiting and looking to choosing to buy. Everyone was so kind and knowledgeable. Will definitely continue business with Crowder RV.
Candice Aaron Wiggins, East Stone Gap VA, 6-10-2017 -
Great experience throughout the entire buying process!
Mikayla Travis Carver, Burnsville NC, 6-9-2017 -
Would highly recommend to anyone looking to purchase their first or subsequent RV. Highly knowledgeable staff. Very easy to work with. Family friendly.
Joseph Plummer, Marion VA, 6-9-2017 -
John was excellent with demo. Very friendly and helpful. Kevin was excellent.
Sandra Salyer, Coeburn VA, 6-9-2017 -
Great experience. We like your mission statement and that you are a Christian dealership. We are always treated nice and everyone is helpful every time we visit Crowder RV.
Charles and Betty Wright, Johnson City TN, 6-8-2017 -
We've always like Crowder RV
Steve Milhorn, Gray TN, 6-2-2017 -
Great staff! We are very pleased. Would definitely purchase again.
Dorine Rondinone, Mountain City TN, 6-2-2017 -
Everyone was very helpful and knowledgeable.
Chris Statzer, Nickelsville VA, 5-31-2017 -
You have a very helpful and nice staff. Thanks to Roger, Steve and the Sales Manager
Leo Lothridge, Elizabethton TN, 5-29-2017 -
All employees have been great to us. Crowder was able to meet us with price and was very respectable towards us and our child.
Samantha Shepherd, Warrensville NC, 05-26-2017 -
Everyone was excellent & helpful
Kevin Smith, Kingsport TN, 5-11-2017 -
Top notch staff!!! No problems whatsoever. We will be back. Salesman to tech-all great people.
Robert Whitley, Chilhowie VA, 5-10-2017 -
Crowder made our experience of buying a camper a pleasure. Will recommend Crowder to friends & family.
Connie Poore, Erwin TN, 5-8-2017 -
Very pleased with everything. Great to deal with and didn't pressure sales.
Bobby Gillenwater, Mount Carmel TN, 5-8-2017 -
We came in for a part for our old camper and so impressed with sales & service, we ended up trading, not to mention the great deal they gave us.
Clara Gildea, Kingsport TN, 5-5-2017 -
Crowder made our entire experience a breeze. So happy with our purchase and we will always use Crowder for future camping needs.
Megan Barton, Kingsport TN, 5-4-2017 -
Your website is much easier to use than most.
Howard Chafin, Bristol TN, 5-3-2017 -
Everyone has been nice and polite, willing to help in any way.
Sharon Lester, Glade Spring VA, 5-1-2017 -
Great experience. All employees were very helpful.
Melissa Chapman, Bristol VA, 522017 -
Would not choose a different place. Excellent experience on everything. Very satisfied. :)
Holly Milhorn, Watauga TN, 4-29-2017 -
Everyone here went above & beyond to help "newbies" learn & explore the camping world! Thanks for all your help!
Cameron and Desmond Greer, Johnson City TN, 4-28-2017 -
Best day in a long time. And Lloyd did not try to sale me what I didn't need. Was great.
Carol Ann Hooker, Greeneville TN, 4-28-2017 -
I go to church with Kim J and I didn't even know she worked here. We had been praying about a camper situation. When I walked in and seen Kim and Kevin I knew it was God's will for me to buy a camper here.
Michael Fitzgerald, Kingsport TN, 4-28-2017 -
Very knowledgeable about the campers. Salesperson was not pushy and was able to answer our questions.
Danny Estep, Johnson City TN, 04-28-2017 -
Every one treated us with respect and kindness. Made it easy to find our "home".
Mary Helen Lawson, Big Stone Gap VA, 04-25-2017 -
Very professional staff. Answered all questions. Repeat customer. Have always had a positive experience.
Susan Meade-White, Jonesborough TN, 4-24-2017 -
Great people to work with!
Jennifer Chappell, Elizabethton TN, 04-24-2017 -
Couldn't ask for a more friendly environment to do business with. I would definitely come back and recommend to my friends.
Wesley Wagner, Kingsport TN, 04-21-2017 -
Very patient and thorough
Carly Repass, Bluff City TN, 04-20-2017 -
Excellent service. Salesperson took great care of us and got us the price we wanted.
Wes Bullington, Elizabethton TN, 04-13-2017 -
We've had three out of three positive experiences with friendly staff across the board.
Tawny Booher-Hale, Bluff City TN, 4-6-2017 -
Love these people! Everyone is so friendly and helpful. We would not go anywhere else.
Leslie Merrick, Bluff City TN, 04-07-2017 -
Everyone very nice & seems like good Christian people!! That is very rare to find!! I will recommend to family & friends!! The best.
Vickie Ray, Marshall NC, 04-04-2017 -
Excellent job by everyone here!! Very thankful we decided to purchase from Crowder.
William Robbins IV, Big Stone Gap VA, 03-31-2017 -
Roger gave superb service
Debbie Morelock, Kingsport TN, 3-30-2017 -
Friendly, Christian Atmosphere
Kenneth Hedrick, Gray TN, 03-24-2017 -
Wonderful experience, very friendly & knowledgeable
Tim Gilley, Big Stone Gap VA, 03-18-2017 -
You all were great. This is our first experience and you made it an easy and enjoyable experience. May God bless you all and your business,
Jeffrey Lora Honeycutt, Elizabethton TN, 03-18-2017 -
Benjamin Blessing, Bristol TN, 3-9-2017
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Best sales experience I've ever had. Everyone was so helpful and polite.
Linda Nichols, Elizabethton TN, 3-9-2017 -
Thanks again
Gerald Smith, Kingsport TN, 03-08-2017 -
James Banner, Erwin TN, 3-7-2017
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Stephen Howard, Bristol VA, 03-06-2017
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Everyone is super friendly. There was no pressure to buy and we were given as much time as we needed to make our decision. Will gladly tell friends about out experience.
Ramona Drescher, Dryden VA, 3-1-2017 -
Tony Barton, Kingsport TN, 02-23-2017
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Best experience we have had at a RV sales lot.
Zachary Dotson, Hurley VA, 2-23-2017 -
Mary Kinsler, Kingsport TN, 02-21-2017
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Doug Little, Bristol TN, 2-17-2017
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We are always pleased with our experience at Crowder. We are treated like family. We love everyone!!!
Sharion Harting, jonesborough TN, 02-17-2017 -
Boyd Morrow, Greeneville TN, 2-14-2017
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So far my experience has been very good. Salesman very helpful and patient.
Cathy Payne, Jonesborough TN, 02-13-2017 -
David Nangle, Gray TN, 02-08-2017
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Everyone was very nice. Enjoyed shopping here for camper. Friendly people (all)
Carolyn Sue Martin, Coeburn VA, 02-07-2017 -
Roger and Brenda Huffine, Jonesborough TN, 02-06-2017
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Ernest Cooper, Johnson City TN, 02-02-2017
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Very helpful employees. This influenced our sale here.
Kathy Wade Beach, Bristol TN, TENNESSEE -
Thank you so much for everything!
Skip Andrews, Encinitas CA 92024, 01-31-2017 -
Great customer service!
Michael Clear, Kingsport TN 37660, 1-30-2017 -
The technician (Al) was excellent, very knowledgeable in campers and very helpful.
Jill Hunsucker, Bristol VA 24201, 01-28-2017 -
Salesperson (Lloyd) was non-pressure and good to us. We trusted him right away. Enjoyable. Everyone was helpful and honest. The walk-thru demo was great and helpful. Kim was great too.
Jerry and Connie Reynolds, Blountville TN, 01262017 -
Donald Hurst, Limestone TN, 01262017
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S Buckman, Johnson City TN, 01252017
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Excellent- found right RV quickly. Met my expectations.
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Katrina Peace, Johnson City, TENNESSEE
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Amazing company. Made us feel right at home!!!
Taylor Cooke, Johnson City TN, 12192016 -
Very Excited!!
William and Denise Davis, Kingsport TN, 102116 -
Excellent experience, all I dealt with were very nice.
Mary Beck, Pigeon Forge TN, 1032016 -
We were so pleased with Kevin, he was very helpful and treated us like family. We have had an awesome experience with Crowder. We would highly recommend Crowder to family and friends.
Kevin and Sharion Harting, Jonesborough TN, 10-10-16 -
9/29/2016 Couldn't ask for better.
Dorothy J, Bristol, TN -
9/30/2016 I have visited here several times over the years and dealt with Jamey several of those times. Each time he was extremely helpful. I would recommend Crowder to anyone.
Jason C, Johnson City, TN -
Great place to do business with fast friendly service. Don't push to buy.
David and Maranda G, Mohawk, TN -
Would refer to anyone. Great service. Very nice folks.
John and Melissa A, Jonesborough, TN -
All the employees we had the pleasure of dealing with were so nice and very helpful! Great place of business!! Will definitely recommend to anyone looking for campers!
Justin and Brittany B, Whitesburg, TENN -
Kevin was outstanding - upfront and honest. Saved us time! Jeff was excellent help as well.
John and Diane C, Shady Valley, TN -
Extremely personable, professional and very knowledgeable. Everyone was wonderful. Very comfortable environment.
Scott and Patricia W, Elizabethton, TENNESSEE -
All staff friendly and helpful and not pushy. Kevin's a nut, Kim efficient and John's extra hints in demo were great! Aaron helped me with a part not available anywhere else at no charge. Crowder is a Christian based business and it shows.
Larry H, G, TENNESSEE -
Very helpful and super friendly; no hassle.
Corey and Maggie B, Elizabethton, TN -
Everyone was wonderful. Demo guy was very patient with us since we have never owned a camper and had lots of questions.
Michael and Jen H, Cedar Bluff, VA -
Really enjoyed the kindness and professionalism that the team has!
Andrew Samantha D, Rogersville, TN -
Very satisfied with everything through Crowder RV.
Nancee G, Blountville, TN -
Sales people were not pushy, they let us look and answered all questions that we asked. Kim helped us with our need and went beyond what she had to do.
Ronald Doris C, Weber City, VA -
Sweet, sweet people. Do good job. May God bless each one!
Freddy T, Jonesborough, TENNESSEE -
As we were preparing to head down to the Knoxville area to look at upgrading our travel trailer, we decided to stop by Crowder RV to see if they had anything that might fit our needs. Lo and behold, they did! Our experience with Justin, Jeff and Kim was outstanding! We were not pressured at all. They were honest and straightforward. We even made a change in our selection while going through the financing piece and they handled the new pick smoothly! Crowder RV lives by their Mission and Values! We look forward to working with them in the years to come...
Eric Beatty, Jonesborough, TN -
Jamey, I want to thank you for helping us purchase the camper and way you did and for not being one of those pushy salesmen that we always run across at car lots or at the other RV sale lots that we visited. If we ever decide to upgrade or if we run across anyone looking to buy an RV, well send them your way!
Tina and Lewis O -
I really appreciate you and all the staff at Crowder RV for all your help. The reputation of your dealership is why we chose you and you have certainly lived up to it.
Brian and Lorri P
We had to have our awning hardware replaced due to bad weather during our camping trip. I contacted the service department and spoke to Roger Carter, explained my situation. He was very helpful in full detail what we needed, and how long it would take. Once our parts was in, they were unloaded and no fault of Crowder, the driver backed over them. What I truly valued was Roger's honesty and upfront as to what happened and advised he had already reordered the hardware. Once the parts arrived, we were able to schedule it for the repairs immediately and drop it off. The repairs took the amount of time we were told and we are very satisfied with it.
If you need repairs or service, reach out to Roger. I am sure he will provide excellent service! I would rate 10 stars if possible.